Privacy Policy | Unique & Smart

What this policy covers

This policy covers https://www.uniquesmartbd.com and explains what happens to information about you when you create an account, shop, place an order, write a review or sign up for the newsletter.

Unique & Smart is run from Kazim Uddin Market, Gangachara Bazar, Gangachara, Rangpur. That is who "we" means on this page.

Information we collect

Only what you give us, on the screens that ask for it:

Your account: your name, email address, phone number and password, or your name and email from Google if you sign in with Google. A profile photo, if you add one.
Your delivery addresses: the name, phone number and address you want orders sent to.
Your orders: what you bought, the price, the delivery charge, any coupon you used and how each order is progressing.
Your payments: the payment method, the amount and whether it was paid or refunded. For online payments this includes the transaction reference SSLCOMMERZ gives us.
Your cart and wishlist, so they are still there when you come back or sign in on another device.
Your reviews: the rating and comment you write on a product.
Your email address, if you sign up for the newsletter.

We never see or store your card number, PIN or mobile banking password. Those are entered on SSLCOMMERZ's payment page, not on this site.

How we use information

To run your account and keep you signed in.
To process, deliver and support your orders, including calling you about an order or a delivery.
To take payments and issue refunds.
To show your reviews on the products you reviewed.
To send you the newsletter, only if you signed up for it.

We do not sell your information, and we do not use it to build an advertising profile of you.

Who we share it with

Only with the services needed to complete your order:

SSLCOMMERZ, which processes online payments and refunds. It receives your name, contact details and the order amount.
The courier delivering your order, who receives the delivery name, phone number and address.
Google, only if you choose to sign in with Google.
Cloudinary, which stores and serves the site's images, including a profile photo if you upload one.

We may also disclose information where the law of Bangladesh requires it.

Cookies and tracking

The site sets one cookie, to keep you signed in. It runs no analytics, no advertising pixels and no third-party tracking scripts. The Cookie Policy lists exactly what is stored in your browser.

Security

Passwords are stored only in hashed form, so nobody at our end can read them. The sign-in cookie cannot be read by scripts on the page. Even so, no system is perfectly secure: use a password you don't use anywhere else, and log out when you finish on a shared or public computer.

How long we keep it

Account details are kept while your account exists. Order and payment records are kept after that, for as long as we need them for accounting, warranty and legal purposes.

Your choices

Change your name, phone number, profile photo and password from your account.
Add, edit or delete delivery addresses from your account.
Remove items from your cart or wishlist at any time.
Unsubscribe from the newsletter at any time on the newsletter page.
Ask us to delete your account by contacting us. Order records we must keep by law are kept, but are no longer linked to an account you can sign in to.

Children

The shop is meant for adults. We do not knowingly collect information from children under 18. If you believe a child has given us their details, contact us and we will remove them.

Changes to this policy

If how we handle your information changes, we will update this page first. The date at the top shows when it last changed.

Contact us

Questions about this page can go to uniquesmartbd@gmail.com or 01770-067000, or ask at our shop: Kazim Uddin Market, Gangachara Bazar, Gangachara, Rangpur.