Terms & Conditions

1. Accepting these terms

Using this site or buying from our shop means accepting these terms. If you do not accept them, please do not use the site. "We" and "us" mean Unique & Smart, Kazim Uddin Market, Gangachara Bazar, Gangachara, Rangpur; "you" means anyone browsing or ordering.

2. Your account

You need an account to place an order. Give us correct details, keep your password to yourself, and tell us straight away if you think someone else has used your account. You are responsible for orders placed from your account.

3. Site content

Descriptions, specifications, photographs and page copy are for information. We take care to keep them correct, but specifications can change without notice and we cannot promise every detail is free of error. If a specification matters to your purchase, confirm it with us before ordering.

4. Trademarks

Product names, brand names and logos belong to their owners. They appear here to identify the products we sell. Their appearance does not mean those owners endorse or partner with us, unless we say so explicitly.

5. Prices and product information

Prices are in Bangladeshi Taka and include applicable taxes unless a page says otherwise. A struck-through price is the product's usual listed price, and the saving shown is the difference.

Prices and offers can change at any time. The price that applies is the one shown when you place your order. If a product is listed at an obviously wrong price, we may cancel the order and refund you in full rather than fulfil it.

6. Orders

An order is an offer to buy. It is accepted when we confirm it. We may decline an order, for example when stock has run out, the price was wrong, or we cannot verify the delivery details.

7. Payment

You can pay in either of two ways:

• Full payment online through SSLCOMMERZ, by card, mobile banking or internet banking. We confirm the order once SSLCOMMERZ has verified the payment.
• Cash on delivery, paid in full to the courier when the order arrives.

Coupons are applied at checkout, and the total you see before you confirm is the total you pay.

8. Delivery

We deliver anywhere in Bangladesh. The delivery charge is Tk 60 inside Dhaka and Tk 120 everywhere else, and checkout shows it before you place your order.

How long delivery takes depends on your address and the courier serving it. Delays caused by couriers, weather or other events outside our control are not a breach of these terms, and we will tell you as soon as we know about one.

9. Buying at our shop

You can also see products and buy in person at our shop: Kazim Uddin Market, Gangachara Bazar, Gangachara, Rangpur. It is open every day, 10am to 9pm. These terms apply to shop purchases too, apart from the sections on delivery and online payment.

10. Warranty

Warranty is provided by the manufacturer or its authorised distributor, on that brand's terms and for that brand's stated period. Keep your invoice, because warranty claims need proof of purchase. Warranty does not cover physical damage, liquid damage, unauthorised repair or normal wear.

11. Returns and replacement

Tell us within 3 days of delivery if a product arrives damaged or faulty, or is not what you ordered. Return it unused, in its original packaging, with all accessories and the invoice.

A return or replacement may not apply when:

• the product has been used, installed or activated beyond checking that it works;
• the packaging, seals, labels or accessories are missing or damaged;
• the damage is physical or liquid damage that happened after delivery;
• the product was sold as a display unit, clearance or final sale item and the listing said so.

12. Cancellation and refunds

You can cancel an order yourself from your account until it is shipped, as long as it has not been paid online. Cash on delivery orders can be cancelled the same way.

If you paid online, contact us before the order is shipped and we will cancel it and refund you through SSLCOMMERZ, to the method you paid with. If we cannot supply a product you have paid for, we will tell you and refund the full amount the same way.

13. Reviews

Reviews should describe your own honest experience of the product. We may remove a review that is abusive or unlawful, or that is written to promote something else.

14. Limitation of liability

As far as the law allows, our liability for any claim about a product or this site is limited to the amount you paid for that product. We are not liable for indirect losses such as lost profit, lost data or loss of use. Nothing here limits liability that cannot lawfully be limited.

15. Governing law

These terms are governed by the laws of Bangladesh, and the courts of Bangladesh have jurisdiction over any dispute arising from them.

16. Changes to these terms

We may update these terms. The date at the top of the page shows when they last changed. Your order is covered by the terms in force when you placed it.

17. Contact

Questions about this page can go to uniquesmartbd@gmail.com or 01770-067000, or ask at our shop: Kazim Uddin Market, Gangachara Bazar, Gangachara, Rangpur.